Episode 31

Proactive Healthcare and Cybersecurity: Danielle Bancroft on Secure, Innovative Solutions for Improving Healthcare

In this episode of Medicubes, hosts Chris and Riwka are joined by Danielle Bancroft, Chief Product Officer at Best Practice Software and a practising pharmacist. Her role in Best Practice involves strategic leadership, understanding customer needs, and balancing these with regulatory requirements. They explore the innovations in healthcare technology, data security, and the evolving role of technology in patient care.

Key Points:

  • Cloud Investment and Cybersecurity: Danielle highlights the importance of robust cloud capabilities and cybersecurity to protect patient data in light of recent data breaches in Australia.
  • Proactive Healthcare: The shift towards proactive healthcare, facilitated by biometric data and wearables, enables preventive care and active patient health management.
  • Future of GP Interactions: The need for an omnichannel approach and data analytics to meet diverse patient needs and prevent other industries from filling the gap.
  • Telehealth and Technology Enablers: The expanded role of telehealth and the convenience of tools like Best Practice Mobile, which enhances clinician efficiency.
  • Government Regulations and Change Management: Danielle discusses adapting to legislative changes, maintaining government communication, and educating users about software updates.
  • Cybersecurity and AI in Healthcare: Ongoing cybersecurity training and evaluating software vendors are crucial. They also discussed AI advancements in automating tasks like clinical notes.

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Medicubes is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network.

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About the Podcast

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Medicubes
The Medicubes team bring you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions.

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About your hosts

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Kim Poyner

Accredited Health Coach and executive coach, with over 20 years of experience in General Practice and Intensive Care Units. Mentor to health professionals and organisations to achieve their best, specialising in chronic disease management, coaching, and change management programs.
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Riwka Hagen

An experienced general practice manager, with a passion for leadership development, coaching, and business management in the health sector. As the Director of Medical Business Services and Medical Business Coaching, she provides consulting, advisory, coaching, training, and mentoring services to health organisations Australia-wide, and is also the founder of the highly active Facebook group 'Practice Managers Network'.
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Chris Smeed

A lover of all things Practice Management and Data. Always thinking of ways to make life easier and to help with patient outcomes.