Episode 34

Transitioning to Cloud-Based Practice Management: Insights from Michele Blanshard

In this episode of Medicubes, hosts Chris, Riwka, and Kim are joined by Michele Blanshard from Magentus Practice Management.

Discussing the evolution of practice management software, they focused on Magentus' Genie and Gen2 platforms. Michele shares her insights on the shift from desktop-based systems to cloud-based solutions, highlighting the benefits and challenges associated with this transition.


Key Points:

  • Michele's Career Journey: Michele shares her career journey from nursing in intensive care to her current role in practice management software.
  • Genie and Gen2: An overview of the Genie and Gen2 practice management solutions, focusing on their history and development.
  • Cloud Transition: Benefits of moving to cloud-based systems, including accessibility, reduced IT infrastructure costs, improved security, and user-friendly interfaces.
  • Practice Efficiency: The importance of practice efficiency and how cloud-based solutions can alleviate the administrative burden on healthcare staff and improve patient care.
  • Gen2 Marketplace: Introduction to the Gen2 Marketplace, a curated platform offering integrated solutions for patient forms, online bookings, telehealth, and more.
  • E-Requests and E-Bookings: Innovations in digital referrals and theatre bookings, aimed at improving workflow and patient outcomes through interoperability and real-time data sharing.


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Medicubes is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network

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About the Podcast

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Medicubes
The Medicubes team bring you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions.

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About your hosts

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Kim Poyner

Accredited Health Coach and executive coach, with over 20 years of experience in General Practice and Intensive Care Units. Mentor to health professionals and organisations to achieve their best, specialising in chronic disease management, coaching, and change management programs.
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Riwka Hagen

An experienced general practice manager, with a passion for leadership development, coaching, and business management in the health sector. As the Director of Medical Business Services and Medical Business Coaching, she provides consulting, advisory, coaching, training, and mentoring services to health organisations Australia-wide, and is also the founder of the highly active Facebook group 'Practice Managers Network'.
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Chris Smeed

A lover of all things Practice Management and Data. Always thinking of ways to make life easier and to help with patient outcomes.