Episode 47

From Invisibility to Empowerment: Healthy Ageing with Jo Winwood

In this episode of Medicubes, hosts Riwka, Kim, and Chris are joined by Jo Winwood, Associate Director of Healthy Living and Ageing at Healthy North Coast. Discussing aged care in Australia, recent reforms driven by the Royal Commission, and the practical implications for general practice teams and their elderly patients.

Key Points:

  • Jo’s Background: Jo’s transition from the corporate sector into aged care and her belief in the importance of dignity, visibility, and purpose for older Australians.
  • Gaps in Aged Care: The traditional approach often left older people feeling like passive recipients of care, rather than active participants. Jo highlights the need for meaningful social connection to reduce feelings of invisibility and loneliness.
  • Role of Primary Care: Emphasis for GPs, nurses, and practice managers to initiate aged care discussions earlier, integrate aged care pathways into care planning, and use regular assessments as opportunities to identify and support older patients at risk.
  • Aged Care Changes: Outlining how the Royal Commission (started in 2018) led to 148 recommendations focused on consumer visibility, choice, and control and moving away from a provider-centric model to a rights-based system that emphasises dignity and independence.

Major System Changes:

  • Access: Improved access points, and new referral pathways for primary care providers.
  • Assessment: Shift to a single, unified assessment system for all consumers.
  • Support at Home: Replacement of four-tiered home care packages with an eight-level Support at Home program, allowing greater flexibility and more rapid escalation of support as needs change.
  • Special Pathways: Introduction of additional short-term support and end-of-life care packages, with roles for GPs and nurse practitioners in assessing and referring patients.

Links & Resources:

  • My Aged Care: https://www.myagedcare.gov.au/


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About the Podcast

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Medicubes
The Medicubes team bring you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions.

About your hosts

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Kim Poyner

Accredited Health Coach and executive coach, with over 20 years of experience in General Practice and Intensive Care Units. Mentor to health professionals and organisations to achieve their best, specialising in chronic disease management, coaching, and change management programs.
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Riwka Hagen

An experienced general practice manager, with a passion for leadership development, coaching, and business management in the health sector. As the Director of Medical Business Services and Medical Business Coaching, she provides consulting, advisory, coaching, training, and mentoring services to health organisations Australia-wide, and is also the founder of the highly active Facebook group 'Practice Managers Network'.
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Chris Smeed

A lover of all things Practice Management and Data. Always thinking of ways to make life easier and to help with patient outcomes.