Nurse-Led Services: Focusing Nurse Strengths for Better Patient Outcomes

First episode back for 2026!

In this episode of Medicubes, hosts Kim and Riwka speak with Alison Miller, Practice Manager of McKid Medical, about strategies to optimise the nursing workforce and expand nurse-led services in primary care. Discussing practical innovations and lessons learned from implementing nurse-driven care models across multiple clinic sites.

Key Points:

1. Nurse Specialisation: Nurses are assigned to areas aligned with their interests and expertise, such as menopause, weight management, and physical health, enhancing job satisfaction and patient care.
2. Care Planning Technology: Adoption of AI tools (Lyrebird) has streamlined care planning and improved workflow, allowing nurses to take a more active role in assessments and care coordination.
3. Room Structure: Clinic rooms are organised by specific health checks and item numbers, making use of visual cues and branding to clarify service offerings and support targeted patient engagement.
4. Patient Engagement: Focused messaging (“This is how we can help you”) and personalised outreach have led to improved uptake of health assessments and nurse consultations.
5. Continuous Improvement: Weekly feedback and screening programmes have enabled early diagnoses and improved team collaboration.

Encouraging practice managers to tailor nurse-led services to their community’s needs and leverage resources such as the “Transforming Clinical Series” webinars developed with Healthy North Coast.

Registration and resources:

1. https://www.primarycareinnovation.com.au/transforming-clinical-care

Medicubes is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network