Episode 55

What’s New in Primary Healthcare: Assignment of Benefits Updates and Nurse-Led Services Spotlight

In this episode of Medicubes, hosts Chris, Riwka, and Kim return for season three, providing an update on important developments for Australian Practice Managers in primary care.

They reviewed the latest changes to assignment of benefit procedures, advising practices to adopt clear workflows, continue active documentation of patient consent, and access up-to-date, official resources to remain compliant. Addressing misconceptions about current requirements and the importance of adapting processes without relying on outdated information.

The conversation covers several additional practice management priorities including:

  • New award rate increases and the need to review both pay rates and staff classifications,
  • Changes to payday superannuation requiring employers to submit super payments in line with payroll,
  • New governance and policy obligations for practices aligned with MyMedicare, particularly focusing on privacy and documentation,
  • Highlights from Kim and Riwka’s published work on nurse-led services, demonstrating the benefits of structured quality improvement.

Links & Resources:

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About the Podcast

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Medicubes
The Medicubes team bring you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions.

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About your hosts

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Kim Poyner

Accredited Health Coach and executive coach, with over 20 years of experience in General Practice and Intensive Care Units. Mentor to health professionals and organisations to achieve their best, specialising in chronic disease management, coaching, and change management programs.
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Riwka Hagen

An experienced general practice manager, with a passion for leadership development, coaching, and business management in the health sector. As the Director of Medical Business Services and Medical Business Coaching, she provides consulting, advisory, coaching, training, and mentoring services to health organisations Australia-wide, and is also the founder of the highly active Facebook group 'Practice Managers Network'.
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Chris Smeed

A lover of all things Practice Management and Data. Always thinking of ways to make life easier and to help with patient outcomes.