Episode 11

The Evolving Role of Practice Managers and the Impact of AAPM. Miranda Grace, AAPM

In this episode, we explore the vital role of practice managers in healthcare and discuss the Australian Association of Practice Management (AAPM)'s importance in supporting them. We cover how the role of practice managers has changed during the Covid pandemic, the relentless advocacy for the profession, and the upcoming AAPM conference.

Join us in this exciting episode as we delve into the world of practice management and the crucial role it plays within the healthcare community. With our guest, Miranda Grace - CEO of the Australian Association of Practice Management's (AAPM), we discuss the impact of Covid on the responsibilities of practice managers, the AAPM’s role in providing support and advocating for the profession, and the upcoming AAPM conference in Adelaide.

Key Discussion Points

  • The significant impact of practice managers on their communities
  • The evolution of AAPM's role during the Covid pandemic
  • The importance of timely and digestible information distribution
  • Advocating for primary care and recognition of practice managers
  • The differences in support needed between metropolitan and rural areas
  • The importance of credentialing and recognition for practice managers
  • Focus areas for AAPM, including education and skills development
  • Upcoming AAPM Conference 2023 in Adelaide
  • The benefits of joining AAPM for new practice managers
  • The support and assistance provided by AAPM to its members

Resources and Links

About the Podcast

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The Medicubes team bring you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions.

About your hosts

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Kim Poyner

Accredited Health Coach and executive coach, with over 20 years of experience in General Practice and Intensive Care Units. Mentor to health professionals and organisations to achieve their best, specialising in chronic disease management, coaching, and change management programs.
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Riwka Hagen

An experienced general practice manager, with a passion for leadership development, coaching, and business management in the health sector. As the Director of Medical Business Services and Medical Business Coaching, she provides consulting, advisory, coaching, training, and mentoring services to health organisations Australia-wide, and is also the founder of the highly active Facebook group 'Practice Managers Network'.
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Chris Smeed

A lover of all things Practice Management and Data. Always thinking of ways to make life easier and to help with patient outcomes.