Episode 16

Understanding MyMedicare: A Deep Dive into the New Patient Registration Model For Practice Managers

In this episode of Medicubes, Riwka Hagen, Chris Smeed and Kim Poyner dive into the hot topic of the week - new patient registration, MyMedicare and its impact on healthcare practices in Australia. 

The team answer your questions and share valuable insights and guidance on understanding the differences between enrolling and registering patients, the changes with patient registration, and the potential challenges practices may face. 

Key Discussion Points:

  • Introduction to the new patient registration model, MyMedicare, and its voluntary nature.
  • The objectives of My Medicare in enhancing the patient-GP relationship and primary care services.
  • The significance of continuous patient care and how MyMedicare aims to achieve it.
  • Enhanced access to GPs through My Medicare: Telephone consultations for Level C and Level D.
  • The tripling of bulk billing incentives for telehealth consultations (Level C, D, and E) for pension card holders, healthcare card holders, and children under 16.
  • A deep dive into the telehealth consultations covered by MyMedicare.
  • The exclusion of registered patients from accessing chronic disease management services from other practices, ensuring continuity of care.
  • An exploration into the possible challenges that practices might face due to the patient lock-in feature of My Medicare.
  • Anticipations on the potential impact and benefits of My Medicare on healthcare service delivery.

Resources & Links:

  • MyMedicare practice registration – Frequently asked questions - https://www.health.gov.au/resources/publications/mymedicare-practice-registration-frequently-asked-questions?language=en

About the Podcast

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The Medicubes team bring you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions.

About your hosts

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Kim Poyner

Accredited Health Coach and executive coach, with over 20 years of experience in General Practice and Intensive Care Units. Mentor to health professionals and organisations to achieve their best, specialising in chronic disease management, coaching, and change management programs.
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Riwka Hagen

An experienced general practice manager, with a passion for leadership development, coaching, and business management in the health sector. As the Director of Medical Business Services and Medical Business Coaching, she provides consulting, advisory, coaching, training, and mentoring services to health organisations Australia-wide, and is also the founder of the highly active Facebook group 'Practice Managers Network'.
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Chris Smeed

A lover of all things Practice Management and Data. Always thinking of ways to make life easier and to help with patient outcomes.