Episode 3

3 - How to establish strong employment foundations in private practice with special guest George Sotiris, Director, HIES - Health Industry Employment Services

George Sotiris has almost 15 years of health industry experience as a Workplace Relations Specialist helping thousands of private practices in Australia. As the Director of Health Industry Employment Services (HIES), he is passionate about working closely with medical practices, allied health practices and dentists across Australia to reduce employment risk.

We discuss:

  • Some of the HR trends you have seen in the past few years? (Stress, Burnout & Bullying claims, increase in difficult patients and pay/wage disputes)
  • Fair Work is talking a lot about salaried arrangements and the Better Off Overall Test (BOOT)
  • Practical tips that will assist practices with managing Award compliance and staff pays and tools that may help?
  • Recruitment and retention - What are the hot tips?


We answer Audience Questions:

Barb from Western Queensland had a HR Question - “Do you see anything different in HR between city practices and regional and remote practices - both from a legal and payroll sense but also practice culture” 

Jamie from Sydney asked “Where do I go to find out what I need to do and how to stay up to date with everything HR?”


Free Staff Review Template

Better Off Overall Test (BOOT)

About the Podcast

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The Medicubes team bring you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions.

About your hosts

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Kim Poyner

Accredited Health Coach and executive coach, with over 20 years of experience in General Practice and Intensive Care Units. Mentor to health professionals and organisations to achieve their best, specialising in chronic disease management, coaching, and change management programs.
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Riwka Hagen

An experienced general practice manager, with a passion for leadership development, coaching, and business management in the health sector. As the Director of Medical Business Services and Medical Business Coaching, she provides consulting, advisory, coaching, training, and mentoring services to health organisations Australia-wide, and is also the founder of the highly active Facebook group 'Practice Managers Network'.
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Chris Smeed

A lover of all things Practice Management and Data. Always thinking of ways to make life easier and to help with patient outcomes.