Episode 23

Communication Pathways: Creating Trust and Safety within GP Teams

In this episode of the Medicubes podcast, hosts Kim, Riwka, and Chris delve into the critical topic of effective communication within primary care practices. 

Key Talking Points:

  • The significant impact of verbal, non-verbal, and written communication on team dynamics and overall perception within a primary care practice.
  • Showcasing real-life examples of how swift adaptation to varied communication methods was pivotal in navigating the challenges faced by general practices during the COVID-19 period.
  • Emphasising the importance of understanding and acknowledging individual communication preferences within a team to ensure effective messaging delivery.
  • The discussion comes full circle to underscore how communication strategies need to evolve with the changing dynamics of a practice, and the need for consistent feedback and recalibration to ensure effective communication is maintained.

Make sure you subscribe to the Medicubes podcast and visit www.medicubes.com.au for more episodes and additional information.


Medicubes is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network

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About the Podcast

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Medicubes
The Medicubes team bring you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions.

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About your hosts

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Kim Poyner

Accredited Health Coach and executive coach, with over 20 years of experience in General Practice and Intensive Care Units. Mentor to health professionals and organisations to achieve their best, specialising in chronic disease management, coaching, and change management programs.
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Riwka Hagen

An experienced general practice manager, with a passion for leadership development, coaching, and business management in the health sector. As the Director of Medical Business Services and Medical Business Coaching, she provides consulting, advisory, coaching, training, and mentoring services to health organisations Australia-wide, and is also the founder of the highly active Facebook group 'Practice Managers Network'.
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Chris Smeed

A lover of all things Practice Management and Data. Always thinking of ways to make life easier and to help with patient outcomes.